Privacy Policy for Rook Digital

Effective Date: May 14, 2026

1. Introduction

Rook Digital ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website (https://rookdigital.com) or use our services.

2. Information We Collect

We collect information that identifies, relates to, describes, or can be associated with you ("Personal Information"). The types of Personal Information we may collect include:

a. Information You Provide:
  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment information (processed securely by third-party providers)
  • Company details (if applicable)
b. Information Collected Automatically:
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visit
  • Referral source
  • Time spent on site
  • Link clicks
  • Percentage of video content viewed
  • Other user interactions tracked via Google Analytics 4
  • User activity, such as mouse movements and click patterns, monitored through heat mapping software. This data helps us improve user experience and is anonymized to ensure personal data, such as forms, remains protected.
c. Cookies and Tracking Technologies:

We use cookies, beacons, and similar technologies to enhance your experience on our website. Additionally, we utilize Google Analytics, Meta Data Sets, and Microsoft Clarity to gather insights about website usage and improve our services. You can control cookies and tracking technologies through your browser settings.

3. How We Use Your Information

We may use your Personal Information for the following purposes:

  • To provide, manage, and improve our services
  • To communicate with you regarding inquiries, services, or support
  • To process payments and transactions
  • To comply with legal and regulatory obligations
  • To personalize your user experience and deliver targeted marketing
  • To assist with marketing our services through email follow-ups unless you opt-out
  • To send SMS marketing messages if you have explicitly opted in and provided your phone number
4. Opting Out of Marketing Communications

You can opt out of receiving marketing emails by visiting the following URL: https://rookdigital.com/lets-keep-in-touch/. By opting out, you will no longer receive marketing communications, but we may still contact you for transactional or service-related purposes.

5. Sharing Your Information

We do not sell your Personal Information. If we ever decide to sell Personal Information in the future, we will update this Privacy Policy at least 30 days prior to implementing such changes. However, we may share your information with third parties in the following circumstances:

  • Service Providers: Trusted partners who assist us in operating our business, such as payment processors, hosting providers, and marketing platforms.
  • Legal Compliance: When required by law, such as in response to subpoenas or court orders.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your Personal Information. These rights include:

a. California Residents (CCPA):
  • The right to know what personal information we collect, use, disclose, or sell
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information
b. Utah Residents (UCPA):
  • The right to access, correct, or delete your personal data
  • The right to opt out of targeted advertising or the sale of personal data
c. Texas Residents (TDPS):
  • The right to request access to and correction of your personal information
d. Georgia Residents:
  • The right to request information about how your data is used
e. Arizona Residents:
  • The right to know the purpose for collecting your data and to whom it is disclosed
f. Canada Residents:
  • The right to access, correct, and withdraw consent regarding your personal data under the Personal Information Protection and Electronic Documents Act (PIPEDA)

To exercise any of these rights, please contact us at support@rookdigital.com or call (833) 485-5085.

7. Data Security

We implement appropriate technical and organizational measures, including encryption and regular security audits, to protect your information against unauthorized access, disclosure, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request to have your private data removed by visiting https://rookdigital.com/contact/.

9. Third-Party Links and Affiliate Disclosure

Our website may contain links to third-party websites and affiliate links. These links are provided for convenience, and we may earn a commission if you make a purchase through an affiliate link. We make every effort to disclose affiliate relationships where appropriate. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their policies.

10. International Data Transfers

As a company based in the United States, your information may be transferred to and processed in the U.S. By using our services, you consent to this transfer.

11. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect information from minors. By using our website, you confirm that you are at least 18 years old.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised policy on this page with an updated "Effective Date."

13. SMS Compliance & Phone Data:

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: